Avenue Lettings scoops customer service award for the second time

AmicusHorizon's private sector leasing team, Avenue Lettings, are celebrating winning the Customer Service (Property Management)) award at the national Landlord & Letting Awards. It's the second time Avenue Lettings have scooped the award, having previously received the accolade in 2011.

TV presenter and property expert Martin Roberts presented the trophy to Avenue Lettings at a glittering awards ceremony in Coventry's Stoneleigh Park Exhibition Centre on 21 November 2013.

Beating off stiff competition from 20 finalists including British Gas and Landlord Action, the judges said how impressed they were with Avenue's consistently high level of customer service and performance results. They were particularly impressed with Avenue's ability to adapt and change their services to meet the customer's needs.

Lisa Filmer, Avenue's Managing Director said: "To win the Customer Service award for a second time is a real testament to the team's hard work and unswerving commitment to our customers. I am exceptionally proud of everyone at Avenue for this fantastic achievement."

Oliver Romain, editor of Landlord & Buy-to-Let magazine, commented: "The Landlord & Letting Awards are the premier nationwide private rented sector awards in the UK, and it's great to be able to recognise and reward the best in the industry. This year's response was phenomenal and the standard of entries was extremely high, so Avenue Lettings has done brilliantly to win their category."

To find out more about the awards and to view post ceremony interviews with the winners, visit: www.landlordawards.co.uk/